Purchasing tickets & Refunds
Ticketering has mechanisms, softwares and tools for organizers to sell tickets for their events. We do not organize events and we are not responsible for the events published in the Platform. The event organizer is the seller of the tickets. Ticketering does not set ticket prices, determine seat locations or availability for any event.
The currency used in the Platform is United States of America Dollars. In addition to the ticket price your order may have a transaction fee, a delivery fee and/or other fees which may apply to the event. By purchasing tickets using the Platform you authorize Ticketering to charge your method of payment for the order total amount. Accepted payment methods will be displayed in the Platform when purchasing tickets for an event.
Tickets purchased on the Platform are non-refundable. In some events, you may be able to purchase tickets directly from the venue box office without paying a service fee.
You may browse the Platform without registering for an account. You will have to register an account to purchase tickets. You agree to provide true and accurate information about yourself when registering an account at the Platform, and to keep such data safe and current. You are responsible for keeping the confidentiality of your account information, your username and password. We may ask you to modify your username and/or password. We may reject a registration, delete an account or deny access to the Platform for any reason.
Ticketering.com owns or have license over all text, images, graphics, user interfaces, photographs, trademarks, logos, and every other multimedia content displayed in the Platform (collectively, the “Content”). All Content is protected by copyright or by other intellectual property agreements. No Content in the Platform may be copied, reproduced or used in any way without our written consent.
Use of the site
You agree to use the Platform only for the purposes for what it was created. Algorithms, scripts, robots and any other automatic mechanism are not allowed to browse the site, access accounts, copy content or monitor changes in any part of the Platform. We may block, ban or restrict any activity suspicious of incurring in such behavior.
You can only access your account and you can not access to any section of the Platform without authorization, by hacking or by any other illegal mechanism. You agree not to use any device or software to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform
Ticketering accepts several methods of payment to accommodate your needs. We may accept Visa®, Mastercard®, American Express® and Discover® cards for all purchases. You represent and warrant to us that (a) the credit card information or other payment information you supply to us is true, correct and complete, (b) charges incurred by you will be honored by your credit card company or other finance company, and (c) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. By placing your order, you authorize Ticketering to charge your method of payment for the total amount, which includes the ticket price and any taxes and/or fees.
Every time you purchase in the Platform you will receive a confirmation email, with a receipt and all your tickets to be printed. If you do not receive a confirmation email is your responsibility to immediately contact our Support Team via email to firstname.lastname@example.org
Each event may have limited capacity, determined by the organizer. The organizer may limit the number of tickets to be purchased per user.
Canceled and Rescheduled Events
If an event is canceled or rescheduled, we will attempt to contact you with information about refund procedures. If an event is canceled the organizer is the responsible to refund the tickets purchased in the Platform. The organizer may use the Platform to do the refund or any other mechanism available. If an event is rescheduled, the organizer will inform through the Platform about refund available mechanisms.
If a pricing error occurs, and the amount you pay for a ticket is incorrect, TICKETERING will not be liable for this error. In this case, TICKETERING will be entitled to cancel the order, and all tickets related to the order, and refund you the amount that you paid.
Violation of these Terms
We may investigate any violation of these Terms, including unauthorized use of the Site. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. We may take legal action that we feel is appropriate. You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account, delete all your User Content and prevent you from accessing the Site at any time without notice to you. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Platform or your account or any related information available to you. We may also cancel any purchase. We may refuse to honor pending and future purchases made from all accounts we believe may be associated with you, or cancel a ticket or ticket order associated with any person we believe to be acting with you, or exercise any other remedy available to us.
You agree that your abusive use of the Site may cause damage and harm to us, including impaired goodwill, lost sales and increased expenses. You also agree that monetary damages for your abusive use of the Site are difficult to determine and that if you, or others acting with you, request more than 1,000 pages of the Site or make more than 800 reserve requests on the Site in any 24-hour period, you, and those acting with you, will be jointly and severally liable for liquidated damages in the amount of twenty-five cents ($0.25) for each page request or reserve request made during that 24-hour period which exceeds those limits.
Disclaimer of Warranties
WE PROVIDE THE PLATFORM, TICKET SERVICES AND ALL THE CONTENT TO YOU “AS IS” AND “AS AVAILABLE”. USE THE PLATFORM AT YOUR OWN RISK. YOU UNDERSTAND THAT WE TRY TO KEEP THE SITE UP, BUG-FREE AND SAFE. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AND TO THE EXTENT THAT APPLICABLE LAW PERMITS THE DISCLAIMER OF EXPRESS OR IMPLIED WARRANTIES, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
Limitation of Liability
TICKETERING WILL NOT BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR ANY EVENT, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS’ FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEY’S’ FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY.
If anyone brings a claim against us related to your use of the Platform, the Content or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, event providers, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses.